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How do I bring my own customers to a study?

Chelsea avatar
Written by Chelsea
Updated over a week ago

While setting up a project, select "My Participants - Send your participants a link to complete the session".

Optionally, select a consent form that participants will agree to prior to completing the study.

Device & transcription

Next, specify the number of participants, choose the device they should use for testing, and select the language for transcription.

Screener Questions

There are two types of questions: Single Select & Multiple Select.

Single Select questions only allow participants to select one choice. You can automatically qualify and disqualify people, depending on their answers.

  • Qualify

  • Disqualify

Multiple Select questions allow participants to select more than one choice. When it comes to multiple select questions, the "May Select" option exists. That comes in handy when you don't want to disqualify participants if they select a filler answer.

  • Qualify

  • May Select

  • Disqualify

Head here for an example of how to utilize the "may select" option to avoid biased questions.

Generating a study link

Once you submit the study, you'll receive a link to send to your participants. The link will contain the consent forms, screeners and access to the test.

Studies operate on a first-come, first-served basis. This means that if you select 10 participants and send the link to 100, the study will no longer be accessible after 10 participants have completed the test.

If you're conducting a moderated study, you'll need to set up your calendar.

Once you've set up your calendar, we'll generate a link that you can send to participants.

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