If you’ve finished the study but it is stuck on the uploading screen, you can save your video to confirm your attendance.
Don’t quit out of the PlaybookUX web app!
To access the file go to the following file path:
iOS/ Mac: Library/Application Support/PlaybookUX
Windows: C:\Users\<username>\AppData\<sessionId>.webm
Look for the file playbook-recording.webm
Once you have accessed the file, you'll need to send it to us. It's usually pretty large, so upload it to WeTransfer https://wetransfer.com/
Once it’s uploaded please send the WeTransfer link to hello@playbookux.com