If you launched a ‘bring my participants’ unmoderated study and the number of participants is higher than the number that submitted videos, then you’ll have to change the response cap.
To do so, click into your project.
Within the Study Details tab, you'll see "Change Response Cap".
Click on that hyperlink and you'll see this popup.
Change the response cap to the number of participants that you've received videos.
Our natural language processing will run. It may take a few hours depending on the number of videos you have. Once the process is complete, you'll see the Analytics an Quotes tabs populated.
If you'd like to receive additional videos, increase the response cap. This will set your project back to 'In Progress' status.
This functionality is only available on subscription and bulk pricing plans.