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Subscription FAQs
Subscription FAQs

What is subscription pricing?

Chelsea avatar
Written by Chelsea
Updated over a week ago

Note: there is no charge per participant as you are responsible for incentivizing your own participants.

We offer two subscription plans.

Grow ($290 USD per month when billed monthly. $267 per month, when billed yearly)

  • Unlimited "Bring My Own Participants" unmoderated testing, card sort testing & tree testing

  • Conduct card sort testing & tree testing with PlaybookUX participants

  • Unlimited team seats

Scale ($490 USD per month when billed monthly. $450 per month, when billed yearly)

  • Everything in Grow plus

  • Moderated testing with your own customers

  • Segmentation

  • Surveys

  • Live notes (moderated)

  • Unlimited "Bring My Own Participants" Moderated testing

Can I cancel at any time?

  • Yes. You can pause or cancel at any time.

Do you require an annual commitment?

  • No. We do not require an annual commitment. However, if you pay for the full year, we'll give you one month free.

Can PlaybookUX incentivize my participants for me?

  • PlaybookUX can handle incentivizing your participants. Learn more here

For Workspace Pricing

All subscriptions are billed on a workspace level. What this means is that any upgrade to a subscription plan is limited to the workspace it is done at. If your team has numerous workspaces and would like to upgrade all to a subscription plan, they will need to be upgraded separately. None of the workspaces within your team's account are connected on a billing level.

For Example;

PlaybookUX has a "Product Development" Workspace and a "Design" Workspace.

PlaybookUX Team will need to upgrade both workspaces within each accounts to have access to the subscription plan for both workspaces.

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