You can run both unmoderated and moderated research with PlaybookUX.

Unmoderated Research

Setting tasks for testers, or an unmoderated test, is when a participant is sent an email with a link to a study. They're able to complete the study on their own time without a researcher present. They'll upload a video of them verbally responding to tasks while interacting with your prototype or website.

Moderated Interviews

A moderated will speak with a participant in real time. 

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