You can run both unmoderated and moderated research with PlaybookUX.
Unmoderated Research
Setting tasks for testers, or an unmoderated test, is when a participant is sent an email with a link to a study. They're able to complete the study on their own time without a researcher present. They'll upload a video of them verbally responding to tasks while interacting with your prototype or website.
Moderated Interviews
A moderated will speak with a participant in real time.