For general population studies (i.e. Women in New York) expect videos to roll in same day.

However, if you're running a study with hard to reach demographics (i.e. Tax Accountants over 40 years old in the UK) please allow a few business days.

You will receive an email when the first video is received and when the study is complete.

Other factors

  • Testing an unreleased mobile app (such as a Test flight link) will take longer
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