Go to the project
Click the Participants tab
Expand the row for the participant whose video you'd like to delete.
Click "Delete video"
Select "Yes, delete video" on the popup.
For security reasons, we soft-delete items for 30 days. After 30 days, they are hard deleted and removed from our database.
You can delete a full PlaybookUX project by clicking into the three dots menu.
If you want to delete an individual video from a study conducted with PlaybookUX participants, please message our chat support team requesting the video to be deleted.
Here's how to start a new chat conversation:
Click the blue button at the bottom right of either the PlaybookUX website or application.
