Here are tips to ensure your next study is a success.
Before the study
When applying for the study, please answer all screener questions truthfully. Our clients use screener questions to ensure that qualified participants are taking their studies.
Close out of all tabs, windows, or other private information that you don’t want to be recorded.
During the study
Make sure to fully read the context so you're in the right frame of mind
Read each question out loud and speak all of your thoughts out loud consistently throughout the study.
Make sure the audio coming from your microphone is loud and clear
Take the study in a quiet place without noise & distractions
Don't skip questions
Don't simply read content off the page. Instead, provide feedback about what you like, dislike or would improve.
Don't rush. Take an adequate amount of time to complete each task.
If you're signed up for a moderated study, make sure to join the meeting at your scheduled time from the correct device. Do not show up late as moderators will mark you as did not show if you are not on time.
At a glance
Answer every task / question
Speak loudly & clearly
Perform the study in a quiet room without distractions
Take at least 10 minutes to complete the study
Talk about what you like, dislike or should improve
Don't do this:
Read the content off the page
Say everything looks “ok” without suggestions for improvement
Pause the test for a long period of time