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Unmoderated Research
Unmoderated Research
Setting up and analyzing and unmoderated user testing session
34 articles in this collection
Written by
Jordan
and
Julie
Reaching your target audience
Targeting your Audience
How do you recruit your participants? How do I target participants? How do I send screeners?
Written by
Julie
Updated over a week ago
Qualifying Questions / Screener Questions
What are qualifying questions? How do they work? What is single select? What is multiple select?
Written by
Julie
Updated over a week ago
Which countries can I recruit from?
Countries that PlaybookUX supports.
Written by
Julie
Updated over a week ago
Can I localize the tester platform?
Can testers speak another language? Do you transcribe in other languages?
Written by
Jordan
Updated over a week ago
Writing questions for participants
Creating Questions
How do I create task instructions? What question types do you support?
Written by
Julie
Updated over a week ago
Hide personal information
Hiding / Blocking PII during research studies
Written by
Jordan
Updated over a week ago
What is Context?
What should I write in the Context section?
Written by
Julie
Updated over a week ago
How do I preview my study?
How do I see what testers see?
Written by
Julie
Updated over a week ago
What links can I test with?
What URLs are supported? Can I test my prototype? Can I test my wireframes?
Written by
Julie
Updated over a week ago
Can testers download my company's software to test during a session?
I want to test a desktop app, or other piece of software. How do I distribute it?
Written by
Julie
Updated over a week ago
Supported prototyping softwares
What prototyping softwares do you support?
Written by
Jordan
Updated over a week ago
Do you have question templates?
Unmoderated question templates
Written by
Jordan
Updated over a week ago
Editing study questions after launching
Can I edit questions in progress?
Written by
Jordan
Updated over a week ago
Understanding my results
Universal Search
Search your notes, transcripts, reports, tags and more
Written by
Jordan
Updated over a week ago
Reports
What are reports? How do I use reports?
Written by
Jordan
Updated over a week ago
Tags & Coding Qualitative Insights
Creating tags, tagging the transcript and notes
Written by
Julie
Updated over a week ago
Video Player Controls
How do I view video sessions? How do I download video sessions?
Written by
Julie
Updated over a week ago
Clips
How to create, edit and delete a clip
Written by
Jordan
Updated over a week ago
Viewing participant demographics
How do I find information about my participants?
Written by
Julie
Updated over a week ago
Transcripts (Unmoderated Sessions)
How accurate is the transcript? How are my videos transcribed? Can you transcribe in different languages?
Written by
Julie
Updated over a week ago
Timestamped Notes
How do I take timestamped notes on videos?
Written by
Julie
Updated over a week ago
Analytics
Interpreting analytics
Written by
Julie
Updated over a week ago
FAQs
Adding more participants to a study
How can I add more people to my study?
Written by
Jordan
Updated over a week ago
What is an unmoderated study?
Sample unmoderated videos
Written by
Julie
Updated over a week ago
How long does it take to receive results?
Written by
Julie
Updated over a week ago
How do I pay?
Written by
Jordan
Updated over a week ago
Can I request to have the same tester complete our study?
Can I schedule follow up sessions?
Written by
Jordan
Updated over a week ago
Who sees my project name & description?
What should I write as a project name and description? Do testers see it?
Written by
Julie
Updated over a week ago
How do I convert a 'PlaybookUX participants' study to a 'Bring my own participants' study? (or vice versa)
Change a project's audience.
Written by
Jordan
Updated over a week ago
How do I delete a project?
Written by
Jordan
Updated over a week ago
How do I duplicate a project?
Written by
Jordan
Updated over a week ago
How will I know when my results are ready?
How do I know when to log in?
Written by
Julie
Updated over a week ago
Is it possible to record someone's webcam or "picture in picture"?
Written by
Jordan
Updated over a week ago
Replacement testers
Written by
Julie
Updated over a week ago