Unmoderated Research

Rating Testers

Rate participants and provide feedback on their test

Written by Jordan
Updated over a week ago

What is an unmoderated study?

Sample unmoderated videos

Written by Julie
Updated over a week ago

Creating a Highlight Reel

Compile your clips into a reel to share with your team.

Written by Alex Marga
Updated over a week ago

How to create an Unmoderated test

Step by step guide to help launch your first unmoderated test!

Written by Jordan
Updated this week

How long does it take to receive results?

Written by Julie
Updated over a week ago

How do I pay?

Written by Jordan
Updated over a week ago

Can I request the same testers for a study?

Can I schedule follow up sessions with participants?

Written by Jordan
Updated over a week ago

Who sees my project name & description?

What should I write as a project name and description? Do testers see it?

Written by Julie
Updated over a week ago

How do I delete a project?

Written by Jordan
Updated over a week ago

Testing a Chrome Extension

Can I test a Chrome Extension on PlaybookUX?

Written by Jordan
Updated over a week ago

Features Overview

PlaybookUX features

Written by Julie
Updated over a week ago

How will I know when my results are ready?

How do I know when to log in?

Written by Julie
Updated over a week ago

How do I duplicate a project?

Written by Jordan
Updated over a week ago

Sharing a project

Can I share a project with someone who hasn't joined PlaybookUX? Can I password protect a project?

D

Written by Daniil Kopilevych
Updated over a week ago

Is it possible to record someone's webcam or "picture in picture"?

Written by Jordan
Updated over a week ago

Project Statuses

What is a 'Done' Project? What is an 'In Progress' Project? What is a 'Draft' Project?

Written by Julie
Updated over a week ago

Replacement testers

Written by Julie
Updated over a week ago

How many participants should I recruit for my study?

Written by Julie
Updated over a week ago

Which countries can I recruit from?

Countries that PlaybookUX supports.

Written by Julie
Updated over a week ago

Adding more participants to a study

How can I add more people to my study?

Written by Jordan
Updated over a week ago

Inviting the same participants from a previous study.

Repeat participants

Written by Jordan
Updated over a week ago

Targeting your Audience

How do you recruit your participants? How do I target participants? How do I send screeners?

Written by Julie
Updated this week

Qualifying Questions / Screener Questions

What are qualifying questions? How do they work? What is single select? What is multiple select?

Written by Julie
Updated over a week ago

How to create & use saved Audiences

Written by Jordan
Updated over a week ago

Can I localize the tester platform?

Can testers speak another language? Do you transcribe in other languages?

Written by Jordan
Updated over a week ago

PlaybookUX Templates & Popular Questions

Curated templates by PlaybookUX researchers

Written by Jordan
Updated over a week ago

Creating Questions

How do I create task instructions? What question types do you support?

Written by Julie
Updated over a week ago

Hide personal information

Hiding / Blocking PII during research studies

Written by Jordan
Updated over a week ago

What is Context?

What should I write in the Context section?

Written by Julie
Updated over a week ago

How do I preview my study?

How do I see what testers see?

Written by Julie
Updated over a week ago

What is "blur PII" and what does it do?

More info about the "blur PII" feature and why it's helpful

Written by Jordan
Updated over a week ago

Workspace templates

Learn more about creating, updating and deleting workspace templates

Written by Jordan
Updated over a week ago

What links can I test with?

What URLs are supported? Can I test my prototype? Can I test my wireframes?

Written by Julie
Updated over a week ago

Can testers download my company's software to test during a session?

I want to test a desktop app, or other piece of software. How do I distribute it?

Written by Julie
Updated over a week ago

Supported prototyping softwares

What prototyping softwares do you support?

Written by Jordan
Updated over a week ago

Do you have question templates?

Unmoderated question templates

Written by Jordan
Updated over a week ago

Editing study questions after launching

Can I edit questions in progress?

Written by Jordan
Updated over a week ago

Tips on crafting unmoderated questions

Tips on creating great questions

Written by Julie
Updated over a week ago

Universal Search

Search your notes, transcripts, reports, tags and more

Written by Jordan
Updated over a week ago

Reports

What are reports? How do I use reports?

Written by Jordan
Updated over a week ago

Tags & Coding Qualitative Insights

Creating tags, tagging the transcript and notes

Written by Julie
Updated over a week ago

Video Player Controls

How do I view video sessions? How do I download video sessions?

Written by Julie
Updated over a week ago

Clips

How to create, edit and delete a clip

Written by Jordan
Updated over a week ago

Viewing participant demographics

How do I find information about my participants?

Written by Julie
Updated over a week ago

Transcripts (Unmoderated Sessions)

How accurate is the transcript? How are my videos transcribed? Can you transcribe in different languages?

Written by Julie
Updated over a week ago

Timestamped Notes

How do I take timestamped notes on videos?

Written by Julie
Updated over a week ago

Analytics

Interpreting analytics

Written by Julie
Updated over a week ago

Download Videos, Clips & Highlight Reels

How to download all your video files

Written by Jordan
Updated over a week ago

Export results

How do I export?

Written by Jordan
Updated over a week ago