Unmoderated Research

Mobile App Testing (Unmoderated)

How to test a mobile app with PlaybookUX

Written by Jordan
Updated this week

Targeting your Audience

How do you recruit your participants? How do I target participants? How do I send screeners?

Written by Julie
Updated over a week ago

Qualifying Questions / Screener Questions

What are qualifying questions? How do they work? What is single select? What is multiple select?

Written by Julie
Updated over a week ago

Which countries can I recruit from?

Countries that PlaybookUX supports.

Written by Julie
Updated over a week ago

Can I localize the tester platform?

Can testers speak another language? Do you transcribe in other languages?

Written by Jordan
Updated over a week ago

Creating Questions

How do I create task instructions? What question types do you support?

Written by Julie
Updated over a week ago

What is Context?

What should I write in the Context section?

Written by Julie
Updated over a week ago

How do I preview my study?

How do I see what testers see?

Written by Julie
Updated over a week ago

What links can I test with?

What URLs are supported? Can I test my prototype? Can I test my wireframes?

Written by Julie
Updated over a week ago

Can testers download my company's software to test during a session?

I want to test a desktop app, or other piece of software. How do I distribute it?

Written by Julie
Updated over a week ago

Supported prototyping softwares

What prototyping softwares do you support?

Written by Jordan
Updated over a week ago

Do you have question templates?

Unmoderated question templates

Written by Jordan
Updated over a week ago

Editing study questions after launching

Can I edit questions in progress?

Written by Jordan
Updated over a week ago

Video Player Controls

How do I view video sessions? How do I download video sessions?

Written by Julie
Updated over a week ago

Clips

How to create, edit and delete a clip

Written by Jordan
Updated over a week ago

Viewing participant demographics

How do I find information about my participants?

Written by Julie
Updated over a week ago

Transcripts (Unmoderated Sessions)

How accurate is the transcript? How are my videos transcribed? Can you transcribe in different languages?

Written by Julie
Updated over a week ago

Timestamped Notes

How do I take timestamped notes on videos?

Written by Julie
Updated over a week ago

Analytics

Interpreting analytics

Written by Julie
Updated over a week ago

Adding more participants to a study

How can I add more people to my study?

Written by Jordan
Updated over a week ago

What is the tester experience like?

Written by Jordan
Updated over a week ago

What is an unmoderated study?

Sample unmoderated videos

Written by Julie
Updated over a week ago

How long does it take to receive results?

Written by Julie
Updated over a week ago

How do I pay?

Written by Jordan
Updated over a week ago

Can I request to have the same tester complete our study?

Can I schedule follow up sessions?

Written by Jordan
Updated over a week ago

Who sees my project name & description?

What should I write as a project name and description? Do testers see it?

Written by Julie
Updated over a week ago

How do I convert a 'PlaybookUX participants' study to a 'Bring my own participants' study? (or vice versa)

Change a project's audience.

Written by Jordan
Updated over a week ago

How do I delete a project?

Written by Jordan
Updated over a week ago

How do I duplicate a project?

Written by Jordan
Updated over a week ago

How will I know when my results are ready?

How do I know when to log in?

Written by Julie
Updated over a week ago

Is it possible to record someone's webcam or "picture in picture"?

Written by Jordan
Updated over a week ago

Replacement testers

Written by Jordan
Updated yesterday