PlaybookUX

Learn more about adding and managing collaborators

Adding Collaborators to your moderated sessions

Joining interviews from the calendar invite

Creating live notes during a moderated session

Live notes

Inviting team members with a link

Hidden (invisible) observers

Chelsea

Julie

Moderated Research

What is a moderated study? How do I launch one?

How do I run a Moderated Study (Live conversation)?

Moderated Interview FAQs

FAQs

Setting up your schedule

What to do when a tester cancels a moderated session or does not show up to the call.

What happens when a participant cancels or no shows for a moderated session?

How do I mark a participant as 'did not show'?

What do I do if a participant doesn't show up for a session?

Learn more about screener survey pass rates

Screener Survey Pass Rates

Common questions about study fill times

Reaching your Audience

Learn how to enable screen sharing, audio and video before a moderated session

Granting screen share, audio and video permissions before a moderated session

Moderated: Unable to hear audio when screen sharing (Chrome/Edge)

Moderated Interviews: Requesting or giving remote control

Spotlight a participant

Zoom Basics & Troubleshooting

Return to PlaybookUX

Find answers and get help from Intercom Support and Community Experts

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